Computer help desk representative - systems (Pickering - Ontario)
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Credentials (certificates, licences, memberships, courses, etc.): Not required
Experience: 3 years to less than 5 years
Languages: Speak English, Read English, Write English
Specific Skills: Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced, Consult user guides, technical manuals and other documents to research and implement solutions, Provide advice and training to users in response to identified difficulties, Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Work Setting: Help desk, Manufacturing company
Computer and Technology Knowledge: Windows, Hardware, Device drivers, Networking software, Networking hardware, Internet, Servers, Applications - desktop, File management software, Security software, Word processing software, Spreadsheet software, Office Suites, Mail server software, Electronic mailing software, Database software
Work Conditions and Physical Capabilities: Fast-paced environment, Work under pressure, Tight deadlines, Repetitive tasks, Attention to detail
Security and Safety: Bondable, Basic security clearance
Transportation/Travel Information: Own transportation
Essential Skills: Reading text, Document use, Numeracy, Writing, Oral communication, Working with others, Problem solving, Decision making, Critical thinking, Job task planning and organizing, Significant use of memory, Finding information, Computer use, Continuous learning
Employer: Martinrea Automotive Systems AjaxHow to Apply: Please apply for this job only in the manner specified by the employer. Failure to do so may result in your application not being properly considered for the position.
Web Site: http://www.martinrea.comAdvertised until: 2012/01/31
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