Software technical support analyst (Mississauga - Ontario)
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Credentials (certificates, licences, memberships, courses, etc.): Not applicable, Not required
Experience: 2 years to less than 3 years
Languages: Speak English, Read English, Write English
Specific Skills: Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced, Consult user guides, technical manuals and other documents to research and implement solutions, Provide advice and training to users in response to identified difficulties, Collect, organize and maintain a problems and solutions log for use by other technical support analysts, Participate in the redesign of applications and other software
Computer and Technology Knowledge: Windows, DOS, JavaOS, Device drivers, Networking software, Networking security , Extranet, Intranet, Internet, Servers, File management software, Word processing software, Mail server software, Electronic scheduling software, Data analysis , Database software
Work Conditions and Physical Capabilities: Fast-paced environment, Work under pressure, Tight deadlines, Handling heavy loads, Attention to detail, Sitting
Security and Safety: Bondable, Basic security clearance, Criminal record check
Transportation/Travel Information: Own transportation, Own vehicle, Public transportation is available
Essential Skills: Reading text, Document use, Numeracy, Writing, Oral communication, Working with others, Problem solving, Decision making, Critical thinking, Job task planning and organizing, Significant use of memory, Finding information, Computer use, Continuous learning
Employer: Benefact Consulting Group IncHow to Apply: Please apply for this job only in the manner specified by the employer. Failure to do so may result in your application not being properly considered for the position.
Web Site: http://www.benefact.ca/careers.htmlAdvertised until: 2012/01/31
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